Can’t find the file?
Open the purchase platform used for your order and check its purchases or library area. Download the ZIP to your device before opening it.
A little help. A clear next step.
Keep your order number, product name and a screenshot of the issue ready. Never send passwords or sensitive household information.
Can’t type or save?
Confirm that you opened the fillable edition in a compatible PDF app. Adobe Reader is recommended for the most reliable fill-and-save behaviour.
Browser companion reset?
Local browser data may disappear if storage is cleared. Use the supplied manual backup and restore controls where available.
Order-specific support
Open Etsy shopContact us through the marketplace you used.
This keeps your order and support request together. Do not include passwords, bank details or sensitive household data.
Before you buy
Are these physical products?
Our Etsy and Gumroad editions are digital downloads. Life Command Centre and Halloween Made From Home also have separately prepared paperback and hardback editions. Visit our Printed Books page for each format’s current availability. Printed books do not include digital files; devices and craft materials are not included.
Where can I find the printed books?
Explore paperback and hardback editions → Each format has its own availability label. For an Amazon print order, use Amazon’s order-support options.
Do the formats sync?
No. The planner, workbook and browser companion are separate tools. Transfer information manually when needed.
Is the browser companion a mobile app?
No. It is a supplied HTML tool that opens in a compatible browser and uses local storage on that device.